RFID Journal Live Award

Disney Cancer Center

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Patient Flow

Application Note

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T2s Tag

Data Sheet

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Oakwood Hospital Optimizes Patient Flow

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Real-Time Clinic Visibility

  • Are you implementing patient-centric processes for enhanced patient satisfaction and optimized clinic “cycle time”?
  • Do you have the required data for identifying and analyzing scheduling bottlenecks?
  • Is staff time often consumed by searching for patients, staff members or medical equipment?

Shrinking reimbursement and the advent of Outcome-Based payment structure that utilizes patient satisfaction scores have caused clinics to focus on patient centered care and throughput improvements.  Efficient management of a patient’s location and status during their visit provides staff alerts allowing them to proactively respond to waiting patients.  General and specialty clinics lack the tracking or visibility solutions required to display patient flow information, relying primarily on information entered into the registration or EMR systems.  Knowledge of scarce equipment location, other staff location and staff needing assistance can aid in improving efficiency within the clinic.

Solution Highlights

  • Real-time patient location updates displayed on user defined list or floor plan views. This visibility improves interdepartmental communication and clinic workflow as the patient moves through their clinic visit.
  • Real-time alerts provide staff the ability to proactively respond to waiting patients, including ensuring a patient does not wait in an exam room without frequent staff interaction
  • Exam rooms statuses can be easily seen by registration staff assisting with efficient patient room placement
  • Patient wait times, room utilization and patient/staff interaction times are automatically logged and reported in basic clinic reports
  • Integration to EMR, ADT and scheduling systems for patient-tag association and patient/room status updates
  • When combined with the AeroScout Asset Management and Condition Monitoring solutions, AeroScout enables improved equipment utilization, loss prevention and automated temperature/humidity monitoring.
"The integrated RFID solution plays a vital role in delivering our unique and caring experience. Everything happens behind the scenes, invisible to patients, but the experience the RFID solution enables us to deliver has a strong impact on each patient’s mood and state of mind."
- Roy and Patricia Disney Family Cancer Center